Terms of Service

These Terms of Service (“Terms”) govern access to and use of AcreageAI (the “Service”), provided by Jua Technologies Holdings LLC, a Delaware limited liability company (“Jua Technologies,” “we,” “us,” or “our”). By creating an account or otherwise using the Service, you agree to these Terms on behalf of yourself and, if applicable, the organization you represent (“Customer” or “you”).

Relationship to your organization’s agreement. If your organization has executed a separate written agreement with us (an order form, subscription agreement, or master services agreement) that governs its use of the Service, that agreement controls to the extent it conflicts with these Terms. Absent such an agreement, these Terms are the entire agreement between you and us regarding the Service.

1. Eligibility and Accounts

AcreageAI is invite-only: accounts may be created only by someone who has received a valid invitation from an authorized administrator at a Customer organization. You must provide accurate registration information and are responsible for all activity that occurs under your account. Notify us promptly at hello@acreageai.com if you suspect unauthorized use of your account.

2. Subscriptions and Fees

AcreageAI is offered as an annual subscription per appraisal office. Pricing, billing cadence, and payment terms for your organization are set out in the order form or agreement executed with your organization; where none exists, they will be provided to you before any charge is made. Fees are non-refundable except as expressly stated in your organization’s agreement or required by law.

3. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable regulation, including appraisal-industry standards you are independently bound by.
• Attempt to access accounts, data, or systems you are not authorized to access.
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except where applicable law prohibits this restriction.
• Interfere with or disrupt the integrity or performance of the Service, including through automated scraping or load testing without our prior written consent.
• Upload content that infringes a third party’s intellectual property or other rights, or that contains malicious code.

4. Your Content and Data

As between you and us, your organization retains ownership of the appraisal data, files, and reports it submits to or generates through the Service (“Customer Content”). You grant us a limited license to host, process, transmit, and display Customer Content solely as necessary to provide and support the Service, including sending relevant portions to our AI processing subprocessors as described in our Privacy Policy. We claim no ownership over Customer Content.

5. AI Output and Professional Responsibility

AcreageAI’s comp search results, market adjustment calculations, and Form 70 drafting are generated with the assistance of artificial intelligence and statistical models. These outputs are tools intended to support, not replace, the independent professional judgment of a licensed appraiser. You are solely responsible for reviewing, verifying, and certifying any report or analysis before relying on it or submitting it, including for compliance with USPAP or any other professional or regulatory standard that applies to your work. We make no representation that any output is accurate, complete, or fit for a particular appraisal purpose without your independent review.

6. Intellectual Property

The Service, including its software, design, and underlying technology, is owned by Jua Technologies Holdings LLC and protected by intellectual property laws. Except for the limited rights expressly granted to you to use the Service, we reserve all rights, title, and interest in it.

7. Third-Party Services

The Service relies on third-party providers — including AI processing, cloud hosting, and, where you choose to use it, Google sign-in — to operate. Your use of any such integration may also be subject to that provider’s own terms. We are not responsible for the acts or omissions of independent third-party providers.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY AI-GENERATED OUTPUT WILL BE ACCURATE OR COMPLETE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JUA TECHNOLOGIES HOLDINGS LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOUR ORGANIZATION PAID US FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM. THIS SECTION APPLIES ONLY TO THE EXTENT NOT PROHIBITED BY LAW AND DOES NOT OVERRIDE ANY DIFFERENT TERMS IN A SEPARATE EXECUTED AGREEMENT BETWEEN YOUR ORGANIZATION AND US.

10. Termination

We may suspend or terminate access to the Service for a breach of these Terms or of your organization’s agreement with us. Your organization may terminate its subscription in accordance with the terms of its agreement with us. Sections of these Terms that by their nature should survive termination — including Sections 4 through 9 — will survive.

11. Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Delaware, and each party consents to the personal jurisdiction of those courts.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we’ll update the effective date above and, where appropriate, notify affected Customers directly. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.

13. Contact Us

Questions about these Terms can be sent to hello@acreageai.com.